It’s not always easy to stay connected and your customers won’t wait for email or voicemail. Nova Voice offers communication clients for all of your devices; find your colleagues and let them find you. Presence is reported across devices so you can work from anywhere and still be connected; see who is available, active on the phone, out of the office or offline. In addition to Instant Messaging you can use voice or video to get connected and stay responsive.
Sometimes users need to ask each other quick time-sensitive questions but don’t want to risk getting lost in an email or voicemail black hole. Other times users need a clear back channel to communicate to share information without interrupting a phone call. Nova Voice’s desktop, smartphone, and tablet clients not only provide quality communications, directory services, and presence information, but also allow users to instant message quickly and easily.
Instant Messaging is great for quick interactions, but can quickly turn into conversations where typing is just not enough. Nova Voice lets you easily go from Instant Message to a voice or video call – and back again. You can also stay engaged in Instant Message chat while you’re in a call, making it easy to share links and other information.
Nova Voice clients and apps can help your business reduce delays and increase productivity by providing real-time presence information of users. By seeing if colleagues are “Available”, “On the Phone”, “Out of the Office”, or “Offline” you can take the most effective approach to contacting them.
